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Installing ver12 but keeps asking me to sign up or sign in


Paula L
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I need to install Nitro Pro vers12 that i own on a new labtop. I cannot get any link to install. It keeps asking me to sign up or sign in & then I get a message that I am an existing account!

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Allain Umailin

Hello @Paula L,

Thank you for reaching out to us through our Community Forums!

Could you please provide the serial number of your Nitro Pro 12? To send it via private message, hover your mouse on top of my name 'AllainU' and select 'Message'.

This matters because our business installers are different from the online ones.

Thank you very much in advance and I am looking forward to hearing back from you. 

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