Jump to content

Installation Failure since September 2021


Norajane McIntyre

Recommended Posts

Norajane McIntyre

I purchased the Nitro Pro 13 Upgrade in September 2021 (Cleverbridge ref *) and have not been able to install it. Please contact me and advise.

Edited by Leslie Villarin
Deleted Confidential Info
Link to comment
Share on other sites

  • Official Nitronaut

Hello @Norajane McIntyre

Thanks for reaching out to us!

I sent your Nitro Pro 13 serial number via DM.

Please get the correct version 13 installer from this page: https://www.gonitro.com/nps/product-details/downloads
After installation, you can activate by opening Nitro, click on the Help tab > About Nitro Pro > Activate and enter your serial.

If you receive any error message, please provide a screenshot in your reply so we can assist you further.

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.