Mathew Park Posted February 17, 2022 Report Share Posted February 17, 2022 Hi all, I am currently in the process of upgrading PC's and need to move a Nitro Pro 9 licence from an old PC onto a new one. I have the serial number however I am unable to de-activate/activate it on the old or new PC given it is an older version. Is there anyway this can still be done? The client is unfortunately unable to upgrade to a newer version at this time. Cheers. Link to comment Share on other sites More sharing options...
Official Nitronaut Reymund Oyong Posted February 17, 2022 Official Nitronaut Report Share Posted February 17, 2022 Hi @Mathew Park Thank you for reaching out to us through our Community Forums! Please note that we no longer support Nitro Pro 11 and older and its activation servers have been shut down. Thus, any activation or deactivation attempts on these versions will no longer work. However, old licenses were reset and transferred to the new activation server and will now work with the current build of Nitro Pro 12. To continue on using your existing serial number, please ensure that you install the latest build of Nitro PDF Pro 12 which is 12.16.9.574 You can find Nitro PDF Pro 12.16.9.574 installer from the link below and activate it with your existing serial number.https://www.gonitro.com/product-details/downloads - click the 'Download Nitro Pro 12' link. To activate, open Nitro PDF Pro then go to the Help tab > About Nitro Pro > Activate. Enter the serial number then click the Activate button. Kind regards, Link to comment Share on other sites More sharing options...
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