Felix M Laboy Posted February 17, 2022 Report Share Posted February 17, 2022 Hi: I upgraded from Nitro Pro 12 to Nitro Pro 13. But when inputting the new serial number provided for Version 13, the software doesn't recognize it as a valid license. A message appears stating: "the serial number entered does not exist". Link to comment Share on other sites More sharing options...
Official Nitronaut Reymund Oyong Posted February 17, 2022 Official Nitronaut Report Share Posted February 17, 2022 Hi @Felix M Laboy Thank you for reaching out to us through our Community Forums! Please ensure that you install the latest build of Nitro PDF Pro 13 using the installer found from the link below: https://www.gonitro.com/product-details/downloads - Click the 'Download Nitro Pro 13' link. After the installation, launch the software then go to the Help tab > About Nitro Pro. The version and complete build should be 13.58.0.1180. Once confirmed, click the Activate button then enter your version 13 serial number. Click Activate to complete the activation process. Kind regards, Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now