email@example.com Posted February 18, 2022 Report Share Posted February 18, 2022 I have been trying to activate my NitroPro since yesterday, to no avail. I have downloaded the latest version (yes, I have seen the correct version you should download, please do not direct me to download the correct file) and tried to activate manually, for which I need to: 1. Copy the installation ID. [Done] 2. Go to nitropdf.com/activation to enter the installation ID code and my serial number. Two issues: 2.1. The link does not work - it will only open on Edge. Seriously? 2.2. When on Edge, there is a box where I enter the installation ID code and my serial number, as instructed on the wizard. Upon clicking, I get the message that the parameter was bad, and no activation code generated. I have tried entering the installation ID and serial number manually, pasting them, removing the hyphens, changing the order in which both codes are entered... absolutely every combination imaginable. Nothing. Bad parameter. Without an activation code, I cannot complete the activation wizard. 3. I have tried to go online in case the product needs to be deactivated from my previous machine. I enter my serial number, the license is found, I get the link to "Deactivate"... but then the prompt says "Choose a device". No devices show at all. I cannot choose a device. 4. I have tried sending a ticket, over and over again, because I need Nitro for work. To no avail: I am sent back to the activation step by step guide or to this forum. Please help! Link to comment Share on other sites More sharing options...
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