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error 401 and error with my activation code

Erika Espinoza

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Erika Espinoza

Good morning.

I am being getting the error 401 for the whole week every time that I was creating a document and all of the sudden the program crash, I sent several messages and the code was 401. Today I uninstalled  and installed again and now it doesn't let installs. My serial code is 234600-xxxxxx-593522.

Please help, I use the program on daily basis.

Thank you


Edited by Allain Umailin
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Allain Umailin

Hello @Erika Espinoza,

Thank you for reaching out to us through our Community Forums!

I have sent you an email through a support case so please check your Inbox and your Spam/Junk folders.

Stay safe always!

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