Transfer Nitro to New Computer

[Kyle Richardson]

I tried transferring Nitro to a new computer.  Copy and past the S/N to the new computer in the Activate menu.  It says S/N does not exist.  I need someone to give me the S/N that was associated with my account.  The S/N and Cleverbridge number I had saved could have been from an old account.  Please advise.

[Leslie V]

Hello @Kyle Richardson

Thanks for reaching out to us!

Please send me your serial number so I can check. I cannot locate it using the email address that you provided.

I look forward to your response.

[Kyle Richardson]

I supposed to provide my entire serial number on here for everyone to see?  Is there a way you can email me directly?  The last time I had an issue with this they were able to resolve this over the phone with a 5 minute phone call.  Now it seems there is no phone support.

[Leslie V]

Hello @Kyle Richardson

You can send it via direct message. I sent you one so you can respond there.

Thanks!