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Unable to deactivate v8 product


DORIAN DUKE
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  • Official Nitronaut
Allain Umailin

Hello @DORIAN DUKE,

Thank you for reaching out to us through our Community Forums!

We want to make you aware of the change to your product that may affect its deactivation performance and to further assist you, could you please provide the serial number of your Nitro Pro 8?

To send it via private message, hover your mouse on top of my name 'AllainU' and select 'Message'.

This matters because our business installers are different from the online ones.

Thank you very much in advance and I am looking forward to hearing back from you. 

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  • Official Nitronaut
Allain Umailin

Hello @DORIAN DUKE,

Looking at our server logs, the Nitro Pro 8 serial number 234600-xxxxxx-811457 has been deactivated because it was upgraded to Nitro PDF Pro 13 with serial number 504990-xxxxxx-988094

Since we no longer support Nitro Pro 8, you may just uninstall it through Control Panel\Programs\Programs and Features.

Thank you for choosing Nitro and I hope this helps.

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