Jump to content

Unable to deactivate v8 product


DORIAN DUKE

Recommended Posts

  • Official Nitronaut
Allain Umailin

Hello @DORIAN DUKE,

Thank you for reaching out to us through our Community Forums!

We want to make you aware of the change to your product that may affect its deactivation performance and to further assist you, could you please provide the serial number of your Nitro Pro 8?

To send it via private message, hover your mouse on top of my name 'AllainU' and select 'Message'.

This matters because our business installers are different from the online ones.

Thank you very much in advance and I am looking forward to hearing back from you. 

Link to comment
Share on other sites

  • Official Nitronaut
Allain Umailin

Hello @DORIAN DUKE,

Looking at our server logs, the Nitro Pro 8 serial number 234600-xxxxxx-811457 has been deactivated because it was upgraded to Nitro PDF Pro 13 with serial number 504990-xxxxxx-988094

Since we no longer support Nitro Pro 8, you may just uninstall it through Control Panel\Programs\Programs and Features.

Thank you for choosing Nitro and I hope this helps.

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.