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I want to upgrade my v12 but site doesn't recognize my serial number


John Oddie
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Allain Umailin

Hello @John Oddie,

Thank you for reaching out to us through our Community Forums!

Adjustments to your account have been executed so please try again upgrading your Nitro Pro 12 to Nitro PDF Pro 13 with a discounted rate through our https://www.gonitro.com/support/upgrade by entering its serial number. 

Stay safe always!

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