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error code

Patrick Hazelwood

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Patrick Hazelwood

I worked for hours a document, saved everything like normal, then went to reopen it and got this

"The document F:\14302 MIDDLE POINTE COURT ABINGDON, VA 24210.pdf could not be opened.  Please contact Nitro Support for assistance.  Error code: 0x00000000"


please help

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Leslie V

Hello Patrick,

Thanks for reaching out to us, I'm happy to help.

As an initial troubleshoot, please try updating to the latest build of Nitro Pro 13 (version, since it may well resolve this issue:


Please let me know how that goes.

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