Arlin Morales Posted March 3, 2022 Report Share Posted March 3, 2022 I have a licensed Nitro Pro 13, product, but suddenly it does not open, like is crashing. Can't find a human here who can help me with that. I have already uninstall and reinstalled the product twice, did not work. Any clues? Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted March 4, 2022 Official Nitronaut Report Share Posted March 4, 2022 Hello @Arlin Morales, Thank you for reaching out to us through our Community Forums! In order to further assist you, what build of Nitro Pro are you working with? You can find this out by clicking on 'About Nitro Pro' under the Help tab (format is 13.XX.X.XXX, e.g. 13.58.0.1180) or you can go to Control Panel > Programs and Features. Lastly, any changes you are aware of before this happened (e.g. Windows Updates)? Thank you very much in advance and I am looking forward to hearing back from you. Link to comment Share on other sites More sharing options...
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