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VIP Access Renewal

Richard Wolfe

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Richard Wolfe

Good morning,

I just noticed that I did not receive a reminder for the renewal of my VIP Access subscription, where can I renew it? Is there any special action I should take?

Thank you for your help!

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Allain Umailin

Hello @Richard Wolfe,

Thank you for reaching out to us through our Community Forums!

At this time, our product team has discontinued the Nitro VIP access program which is why you did not receive a renewal email reminder. 

For you kind information, your license is still good and support is still available through our community forum at https://community.gonitro.com/ 

Thank you for your understanding and our sincere apologies for the inconvenience.

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Richard Wolfe

Thank you for letting me know.

So I assume it is not possible to receive a discounted upgrade to a newer version if I have a perpetual license anymore?

Is that still possible or I would need to have the monthly subscription for that?

Thank you!

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