I get an error message that my Nitro was installed on another computer and it won't work.

[Reade Elliott]

This is not true.  I have always had it installed on this computer.  Somehow someone turned off my software of Nitro.  Can someone help me to get it working?  Where is your support?  Where is the phone number for support?  

[Leslie V]

Hello @Reade Elliott

Thanks for reaching out to us!

Please send me your serial number so I can check. I cannot locate it using the email address that you provided.

I look forward to your response.