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Trying to get Nitro 12 reinstalled on the new computer but it goes to a non-working activation page


joseph fulop
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joseph fulop

Dear Nitro Team,..

I have the same issue with the activation of the Version 12 Key.... The Activate options want me to get an activation certificate and the link does not work

( www.nitropro.com/activation)

if I go to the next stage I am asked to enter the serial number but also the activation certificate....

 

Is there another way to activate version 12 ?  thanks

 

 

 

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  • Official Nitronaut
Allain Umailin

Hello @joseph fulop,

Thank you for reaching out to us through our Community Forums!

We want to make you aware of the change to your product that may affect its activation performance and to further assist you, could you please provide the serial number of your Nitro Pro 12?

To send it via private message, hover your mouse on top of my name 'AllainU' and select 'Message'.

This matters because our business installers are different from the online ones.

Thank you very much in advance and I am looking forward to hearing back from you.

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  • 4 months later...
  • Official Nitronaut
Allain Umailin

Hello @joseph fulop,

Thank you for the private message.

We want to make you aware of the change to your product that may affect its activation performance (e.g. -2: Error - Bad parameter or -24 Error: Activation Error or -79: Activation Error) and to continue offering our customers the very best PDF tools, please install Nitro Pro 12.16.9.574 using the below offline English MSI installers:

x32 http://install.nitropdf.com/professional_12169574/en/retail/nitro_pro12_ba_x86.msi
x64 http://install.nitropdf.com/professional_12169574/en/retail/nitro_pro12_ba_x64.msi

To know if you have 32-bit or 64-bit, please refer to this article:
https://support.microsoft.com/en-ph/help/15056/windows-32-64-bit-faq 

After installation, you can activate it by opening Nitro Pro, clicking on the Help tab > About Nitro Pro > Activate by entering the same serial number 234600-xxyyzz-720188

Thank you for choosing Nitro and I hope this helps.

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