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PDFPen 13 on intel 2018 mini with 32 GB memory on Monterey SLOOWWWW


Kat Puszt
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Kat Puszt

I'm testing PDFPen 13 out as I need the ability to manually straighten individual pages. PDFPen is, apparently, the only app that does it. Running on an Intel 2018 Mac mini with 32 GB memory.  Unfortunately, although it does run, it is so slow I can't really re-arrange pages. If you guys iron out the speed issue, I'd be happy as a clam to purchase.

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Allain Umailin

Hello @Kat Puszt,

Thank you for reaching out to us through our Community Forums!

While trialing PDFpen 13, did you noticed that the program is consuming most of the CPU or Memory resources of your device? Here are the article that will help you in checking.

View CPU activity in Activity Monitor on Mac:
https://support.apple.com/en-ph/guide/activity-monitor/actmntr43452/mac 

View memory usage in Activity Monitor on Mac:
https://support.apple.com/en-ph/guide/activity-monitor/actmntr1004/mac  

Lastly, is this happening at random times and with random PDF files?

Thank you very much in advance and I am looking forward to hearing back from you.

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Allain Umailin

Hello @Kat Puszt,

Thank you for this information.

As part of troubleshooting, please refer to these steps:

a) Test after using First Aid on the startup disk, and b) Test while your Mac is started in safe mode to see if the problem persists.

Here’s how to do both:

Repair a storage device in Disk Utility on Mac - Apple Support:
https://support.apple.com/en-ph/guide/disk-utility/dskutl1040/mac 

Startup your Mac in safe mode - Apple Support:
https://support.apple.com/en-us/HT201262 


Also, here is another way to find incompatible software on your Mac by opening Finder > Go > Go to Folder > and type /Library/Extensions into the text field. 

You should see a list of files with the .kext file extension. A Google search can provide information on various .kext files. There may be a file leftover from an improper uninstall.

You can generally ignore the following files:

AppleMobileDevice.kext
HighPointIOP.kext
HighPointRR.kext
SoftRAID.kext

Thank you for trialing PDFpen and I hope this helps.

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