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Problem activate licence


TROUSSE PHILIPPE
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TROUSSE PHILIPPE

We had a hard drive crash of a machine from our client BEL.
I can't deactivate the license to be able to reinstall could you help me?
Good for you,

Good evening,

 

Philippe

S.A. ORDI.COM

**

 

Serial Number **
Version 12
Status Active
Number of Activations 0
Number of Activations Allowed 2
Edited by Leslie Villarin
Deleted Confidential Info
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TROUSSE PHILIPPE
20 hours ago, TROUSSE PHILIPPE said:

We had a hard drive crash of a machine from our client BEL.
I can't deactivate the license to be able to reinstall could you help me?
Good for you,

Good evening,

 

Philippe

S.A. ORDI.COM

0032495574946

 

Serial Number 234601192207491405
Version 12
Status Active
Number of Activations 0
Number of Activations Allowed 2

 

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  • Official Nitronaut

Hello @TROUSSE PHILIPPE

Thank you for your message - I can help you out.

We have recently upgraded our activation servers. Please install the latest Nitro Pro 12 update (12.16.9.574) so you can reactivate successfully: 

https://www.gonitro.com/nps/product-details/downloads

Then activate with your Nitro Pro 12 serial number.

I hope this helps. Let me know if you require anything else.
 

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