Emilia Pagliaro Posted March 10, 2022 Report Share Posted March 10, 2022 Good afternoon, One of our users is not able to login or reset their password. They receive the following error:"We locked your account temporarily for your security because we noticed that you entered your password incorrectly too many times." The issue has been ongoing since 8:30 AM (over 3 1/2 hours). Can someone please advise: how long this temporary lock out will last? if there is a way to manually unlock accounts when they are in this state? Thank you very much, Emilia P. ProSlide Technology Inc. Link to comment Share on other sites More sharing options...
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