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Activate Manually does not work


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Scott Ray Gripman
Posted

I have deactivated the 2 licenses on your site after a Windows 11 reset.  I downloaded Nitro Pro 11.0.5.270 an old version I saved in an install folder incase I had to reinstall.  It states the certificate is bad.  Can you assist?

Scott Ray Gripman
Posted

-2: Error - Bad parameter

There was an issue with the activation certificate

 

  • Official Nitronaut
Posted

Hello @Scott Ray Gripman

Thanks for reaching out to us! I am happy to assist you.

Please note that we no longer support Nitro Pro 11 and its activation servers have been shut down.

We recommend to upgrade to our latest version, V13, which comes with significant stability and security improvements, as well as many feature enhancements, in particular in conversion and OCR functions. To upgrade to Nitro Pro 13, please visit our upgrade page: 
https://www.gonitro.com/pro/upgrade
 
Alternatively, you can upgrade to the latest build of Nitro Pro 12. Per our Sunset Policy, https://www.gonitro.com/nps/product-details/sunset-policy, we have stopped making feature enhancements to version 12 once we released version 13. You can find Nitro Pro 12 installer from the page below and activate it with your current Nitro Pro 11serial number. 

https://www.gonitro.com/nps/product-details/downloads
 
Please let us know if you need any further assistance.
 

 

  • 2 weeks later...
Scott Ray Gripman
Posted

Thank you for your help.  I upgraded to 13 Pro.

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