Jeffrey Boyd Posted March 13, 2022 Report Share Posted March 13, 2022 Hello, I have a Nitro Pro 12 license and inadvertantly wiped my C drive so I need to obtain a link to download. Have my serial number and will send it to wherever I'm told to send it. Jeff Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted March 14, 2022 Official Nitronaut Report Share Posted March 14, 2022 Hello @Jeffrey Boyd, Please note that we no longer support Nitro Pro 11 and its activation servers have been shut down. We recommend upgrading to our latest version, Nitro PDF Pro 13, which comes with significant stability and security improvements, as well as many feature enhancements, in particular in conversion and OCR functions. To upgrade to Nitro PDF Pro 13 at a discounted rate, please visit our Upgrade page https://www.gonitro.com/pro/upgrade Alternatively, you can upgrade to the latest build of Nitro Pro 12. Per our Sunset Policy, https://www.gonitro.com/nps/product-details/sunset-policy , we have stopped making feature enhancements to version 12 once we released version 13. You can find the Nitro Pro 12.16.9.574 installer on this page and activate it with your current Nitro Pro 11 serial number 234600-xxxxxx-021892 :https://www.gonitro.com/nps/product-details/downloads If you are getting the 'Nitro Pro Wizard has failed' message using our .exe package, it is because it requires a stable Internet connection to download installation files so please use offline English MSI packages instead: x32 http://install.nitropdf.com/professional_12169574/en/retail/nitro_pro12_ba_x86.msi x64 http://install.nitropdf.com/professional_12169574/en/retail/nitro_pro12_ba_x64.msi To know if you have 32-bit or 64-bit, please refer to this article:https://support.microsoft.com/en-ph/help/15056/windows-32-64-bit-faq Important: If you are using Chrome or any of the Chromium-based browsers (e.g., Vivaldi, etc.) and you are unable to access the above installer links, you're more than likely experiencing the results of a new security feature that was silently pushed out to the browsers, which blocks .exe/.msi/etc downloads without any visible error or prompt on the browser's frontend user space. In order to bypass this, please try these steps: a. Right-click the link you're trying to download, and select "Save link as..." b. Choose your save location and select "Save" c. On the bottom edge of your browser window, the Downloads bar should now appear and the file will show up with a red error icon, attempting to block the download. Press the caret button and select "Keep" Thank you for choosing Nitro and I hope this helps. Link to comment Share on other sites More sharing options...
Ella Choi Posted June 5 Report Share Posted June 5 Hello Allain, You mentioned Pro 11, but Pro 12 as well? Quote we no longer support Nitro Pro 11 I have a license key for 12, but there seems no possibility to download 12... Please help me how to use my license. Thanks in advance! Link to comment Share on other sites More sharing options...
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