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Blurry Documents and User Interface


Cory Rapp
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Having the same issue as many others in this forum. I've already tried the below solution and it did not work.

1. Right-click Nitro Pro desktop shortcut or the NitroPDF.exe (by default is installed in C:\Program Files\Nitro\Pro\12) then select Properties
2. Nitro Pro Properties window will open, click on Compatibility tab
3. Under Settings, click on Change high DPI settings.
4. Another Nitro Pro Properties window will open.
5. Enable 'Override high DPI scaling behavior'
6. OK > OK to save the setting and test Nitro Pro again.

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Allain Umailin

Hello @Cory Rapp,

Thank you for reaching out to us through our Community Forums!

In order to further assist you, could you please provide the following information?:

-The serial number of your Nitro Pro 12. To send it via private message, hover your mouse on top of my name 'AllainU' and select 'Message'.

-What is the physical size of the screen in inches?

-What resolution is set to and what scaling is Windows set to?

Thank you very much in advance and I am looking forward to hearing back from you. 

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-The serial number of your Nitro Pro 12. To send it via private message, hover your mouse on top of my name 'AllainU' and select 'Message'.

      Sent!

-What is the physical size of the screen in inches?

     It is happening on a 15" laptop.

-What resolution is set to and what scaling is Windows set to?

     1920 x 1080 at 125% (Recommended)

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