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Can't scan using doc feeder in Nitro Pro 13

Victor Corby

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Victor Corby


I can scan a single page and it works ok. Using ADF does not work. No screen output. 

Have same issue with 2 different HP Printers.

Scanning to feeder works fine using HP Smart.

Brand new HP 9015E.

I've seen this issue with many other users, but I did not see any solutions.


Any ideas?




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  • 2 weeks later...
Jak Kellegher

This is also happening with myself with Nitro Pro 12.16


Scanning feature is working fine on other applications, so not an issue with Printer Drivers I don't think.

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I have the same problem using an HP Pro 7740.  I am disappointed with the lack of response and inability to contact them.  Thinking of cancelling subscription.

Edited by Fred Black
typo error
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