Kory Morgan Posted March 21, 2022 Report Share Posted March 21, 2022 Recently upgraded to Nitro Pro 13 from version 9. While still using version 9, I created a fillable form with a button that resets selected text fields. The button worked as intended when using Nitro 9. Now that I have upgraded to 13, the Clear selected fields button clears all text fields in my fillable form. I even deleted the button and recreated using Nitro Pro 13 and still not working. Any thoughts? Link to comment Share on other sites More sharing options...
Kory Morgan Posted March 23, 2022 Author Report Share Posted March 23, 2022 Is there a way to contact tech support? Does anyone on this forum work for Nitro? Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted March 23, 2022 Official Nitronaut Report Share Posted March 23, 2022 Hello @Kory Morgan, Thank you for reaching out to us through our Community Forums! Is it possible to send over a copy of the fillable PDF form you are working on? We would love to have a copy of it so we can perform some tests on our end. Lastly, a screenshot of the error message you have received after entering your serial number. To find out how to take a screenshot using Snipping Tool, check out this link: https://support.microsoft.com/en-us/windows/use-snipping-tool-to-capture-screenshots-00246869-1843-655f-f220-97299b865f6b To send them via private message, hover your mouse on top of my name 'AllainU' and select 'Message'. Thank you very much in advance and I am looking forward to hearing back from you. Link to comment Share on other sites More sharing options...
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