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Nitro Pro crashing printing our Kyocera printers

Matt Collins

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Matt Collins

I have the same issue with printer to Kyocera Printers. Nitro just crashes when the print button is clicked. I have reinstalled and used the cleanup tool inbetween.

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  • Allain Umailin changed the title to Nitro Pro crashing printing our Kyocera printers
  • Official Nitronaut
Allain Umailin

Hello @Matt Collins,

Thank you for reaching out to us through our Community Forums!


Please note that we no longer support Nitro Pro 11 with serial number 234600-xxxxxx-023772 and this printing issue with Kyocera printers has been fixed upon the release of Nitro Pro as per Release Notes:

We recommend upgrading to our latest version, Nitro PDF Pro 13, which comes with significant stability and security improvements, as well as many feature enhancements, in particular in conversion and OCR functions. To upgrade to Nitro PDF Pro 13 at a discounted rate, please visit our Upgrade page https://www.gonitro.com/pro/upgrade 

In addition to that and many other feature improvements, version 13 also contains some important security vulnerabilities fixes that you might want to consider when deciding whether to upgrade to it or not. You can find out more about these fixes here:  https://www.gonitro.com/nps/security/updates

Should you have further questions, please do not hesitate to reach out again.


Edited by Allain Umailin
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