Garrett Clardy Posted March 23, 2022 Report Share Posted March 23, 2022 Hello everyone! I need some help with Nitro crashing!! One of my coworkers ran into an issue where Nitro will crash when opening some (not all ) documents. When it crashes, this is the event viewer log we get. Event Viewer: Faulting application name: NitroPDF.exe, version: 18.104.22.1683, time stamp: 0x61a0c9db Faulting module name: ntdll.dll, version: 10.0.19041.1566, time stamp: 0x1be73aa8 Exception code: 0xc0000374 Fault offset: 0x00000000000ff249 Faulting process id: 0x2c20 Faulting application start time: 0x01d83ebbcd5af806 Faulting application path: C:\PROGRA~1\Nitro\Pro\13\NitroPDF.exe Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll Report Id: 7c51d340-3141-47d7-ab47-88f372b267de Faulting package full name: Faulting package-relative application ID: I have tried a lot to get it to work including running repairs, reinstalling, SFC scans, DISM checks and everything under the sun and it still crashes intermittently. Any help will be much appreciated! Thanks! Link to comment Share on other sites More sharing options...
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