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Unable to validate my license to upgrade to Nitro 14.


David Mayer-Sommer
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David Mayer-Sommer

I got a promotional email to upgrade from Nitro 13 to Nitro 14 at a discount.  Unfortunately, when I attempt to validate my license key, it says my license is not valid.  Please advise.

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  • Official Nitronaut

Greetings @David Mayer-Sommer

Thank you for reaching out to us through our Community Forums!

The latest version at this point is Nitro PDF Pro 13. This information can be found in our Release Notes page at https://www.gonitro.com/product-details/release-notes

Could you please forward us a copy of the email about the promotional email to upgrade from Nitro 13 to Nitro 14 at a discount? Or is the email about upgrade old serial numbers to version 13?

Kind regards,

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