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'Request Signature' button missing


Smitesh Makwana
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Smitesh Makwana

Hi, I have Nitro subscription license which includes Nitro Sign but I am unable to see 'Request Signature' button on the home page or anywhere else,

I have to log in to Nitro Sign website and import the file for signature . . . 

My Nitro Version is 13.58.0.1180

Image from Google. 

How to Request an eSignature from Nitro Pro | Nitro

 

 

 

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Allain Umailin

Hello @Smitesh Makwana,

Thank you for reaching out to us through our Community Forums!

To address this missing button, please go to the following registry path and set the value from 0 to 1. I have outlined the steps below for your convenience:

1. Please close the Nitro Pro application. 
2. Open Windows Registry then navigate to this path: Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Nitro\Pro\13\settings
3. Look for CloudEnabled then double click on it. Change the value from 0 to 1 then click Ok. 
4. Refresh the Windows Registry by pressing F5 on your keyboard. 
5. Open Nitro Pro then check if you now see the Request Signature. 

Thank you for choosing Nitro and I hope this helps.

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