Jasmine Buck Posted April 14, 2022 Report Share Posted April 14, 2022 If I type https://nitropdf.com/activation in the browser, then I get to the 'Activation Certificate' section but when I put in the installation ID and the serial number I get an 'Invalid Data' error. I've tried the deactivation section on the support page too. Nothing works, please advise. This is for Nitro Pro 12! Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted April 15, 2022 Official Nitronaut Report Share Posted April 15, 2022 Hello @Jasmine Buck, Thank you for reaching out to us through our Community Forums! We want to make you aware of the change to your product that may affect its activation performance and to further assist you, could you please provide the serial number of your Nitro Pro 12? To send it via private message, hover your mouse on top of my name 'AllainU' and select 'Message'. This matters because our business installers are different from the online ones. Thank you very much in advance and I am looking forward to hearing back from you. Link to comment Share on other sites More sharing options...
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