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Nitro Pro 12 crashing when printing


Alex Canorea
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Alex Canorea

Good morning,

When i try to print the program crashes and i can´t print nothing.

The printer is a Kyocera.

 

Thank you for helping

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Allain Umailin

Hello @Alex Canorea,

Thank you for reaching out to us through our Community Forums!

In order to further assist you, what build of Nitro Pro are you working with? You can find this out by clicking on 'About Nitro Pro' under the Help tab (format is 12.XX.X.XXX, e.g. 12.16.9.574) or you can go to Control Panel > Programs and Features.

Lastly, could you please provide the serial number of your Nitro Pro 12?

To send them via private message, hover your mouse on top of my name 'AllainU' and select 'Message'.

Thank you very much in advance and I am looking forward to hearing back from you. 

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