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Nitro Pro 13 - HELP!

John T

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I need help with the status of my account.  I tried using the support/contact us, nothing seems to work.  I'm trying to find out why my "plan expired", is there a upgrade, and spell check issues. 

I use the support page, enter my name, email, and serial number.  Nothing happens.  I used Nitro Pro since 2009 and had great support in the past and this is getting frustrating.


Thanks for your help!  

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  • Official Nitronaut
Allain Umailin

Hello @John T,

Thank you for reaching out to us through our Community Forums!

I believe you are referring to your Nitro Sign and to further assist you, an adjustment have been executed so please close all your browsers, open a new one and log in again.

Thank you for your patience and please let us know how it goes on your end.

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