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Request Help to activate my account

Giriraj Parmar

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Giriraj Parmar

Hi Team, I have my system recovery done due some issue on my computer and now i can not install nitro any more.


It is keep asking my serial number and we would not able to find it.


Can you please help us to reinstall it ???






Edited by Leslie Villarin
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  • Official Nitronaut

Hello @Giriraj Parmar

Thank you for reaching out to us through our Community Forums!

I sent you your serial number through a direct message. 

Please get the correct version 13 installer from this page: https://www.gonitro.com/nps/product-details/downloads
After installation, you can activate by opening Nitro, click on the Help tab > About Nitro Pro > Activate and enter your serial.

I hope this helps. Let me know if you require anything else.

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Giriraj Parmar

Thx Leslie, great help, but i have this error during dowmloading the Netro 13.


Netro setup wizard failed 

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