Kathleen Blanchard Posted May 3, 2022 Report Share Posted May 3, 2022 I am stuck in a loop and cannot get an answer without entering my serial number. Nitro Pro has suddenly put me in an expired trial mode. I have been to Cleverbridge, and all over the "support" pages here. No luck. Where can I find my serial number? Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted May 3, 2022 Official Nitronaut Report Share Posted May 3, 2022 Hello @Kathleen Blanchard, Thank you for reaching out to us through our Community Forums! To continue offering our customers the very best PDF tools, we have upgraded our servers so please update to Nitro PDF Pro 13.58 by getting the installer from this page: https://www.gonitro.com/nps/product-details/downloads If you are getting the "Nitro Pro Wizard has failed" or "Something is blocking Nitro from proceeding Error occurred when resolving resource" message using our .exe package, it is because it requires a stable Internet connection to download installation files so please use our offline English MSI packages: x32 https://downloads.gonitro.com/professional_13.58.0.1180/en/retail/nitro_pro13_ba_x86.msi x64 https://downloads.gonitro.com/professional_13.58.0.1180/en/retail/nitro_pro13_ba_x64.msi To know if you have 32-bit or 64-bit, please refer to this article: https://support.microsoft.com/en-ph/help/15056/windows-32-64-bit-faq After installation, you can activate it by opening Nitro Pro, clicking on the Help tab > About Nitro Pro > Activate by entering the same serial number 504955-xxxxxx-688449 (complete key was sent to you privately) Thank you for choosing Nitro and I hope this helps. Link to comment Share on other sites More sharing options...
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