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3 out of 4 serials


Jonathan Counson
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Jonathan Counson

Hello,

In February we ordered 4 licenses or 1 was free.


After contacting your service, we were told that the 4th key would arrive soon.


It's been 3 months now and we still don't have the missing key?

Thx,

Invoice AKD-73*********

Edited by Reymund G.
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  • Official Nitronaut
Reymund G.

Greetings @Jonathan Counson

Thank you for reaching out to us through our Community Forums!

Could you please provide the exact email address you used to purchase the license?
You can also provide the Order Reference Number found inside the Invoice. 

Kind regards,

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Jonathan Counson
Posted (edited)

Hi,

Référence : 3205xxxxx

for mail adress : Axxxxx-OB@onefield.io or jonathan.xxxxxxn@onefield.io

To be checked because not sure for this order

KR,

Edited by Reymund G.
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Jonathan Counson
22 hours ago, Jonathan Counson said:

Hi,

Référence : 3205xxxxx

for mail adress : Axxxxx-OB@onefield.io or jonathan.xxxxxxn@onefield.io

To be checked because not sure for this order

KR,

?

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  • Official Nitronaut
Reymund G.

Hi @Jonathan Counson

I have sent the details of the order reference number you provided through direct message.

Kind regards,

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