Nitro Sign Trial Expired

[Crista Harvey]

Hello, 

My Nitro Sign Trial is saying Expired, but I have an active license and have been using it without issue. 

My email is <email>. 

Can you please advise on how to fix. 

- Crista

Edited June 14, 2022 by Reymund G.

[Allain Umailin]

Hello @Crista Harvey,

Thank you for reaching out to us through our Community Forums!

Nitro Sign was upgraded to Nitro Sign Essentials and is currently free when purchasing Nitro Pro and now currently running as trial version to allow all users to send eSignature requests and we are planning to extend this promotion further out. 

For current features available with the free-bundled Nitro Sign Essentials, please refer to these article:
https://kb.gonitro.com/knowledgebase#/search/cloud/000004914 

At the moment, our product team have not determined an exact date of when the trial will end but we will send further communication through email with an update when one is available.

With regard to your concern, we have made an adjustment on your account so please log out, close all your browsers and log in again.

Thank you for choosing Nitro and I hope this helps.