Laith Abdulrahman Posted May 16, 2022 Report Share Posted May 16, 2022 Hello All, I have purchased NITRO PRO 12 license back in 2018 and I was using it till I had to format my computer and reinstall it again, I tried with Nitro Pro 13 and the activation serial number didn't work, then I followed the recommendations given here for similar issues, removed 13 version and installed 12 version and used the serial number again but I am getting an error message : -24: Activation Error I've checked the serial number on the support page and it is showing the following details: Version: 12 Status: Active Number of Activations: 0 Number of Activations allowed: 2 I tried the same with another Serial Number I have purchased for another user same time and same issue I have. can somebody help me in resolving this issue? thanks Laith Link to comment Share on other sites More sharing options...
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!Register a new account
Already have an account? Sign in here.Sign In Now