Stephen Douglass Posted May 22, 2022 Report Share Posted May 22, 2022 Hi, I have tried to insert a video file no bigger than 5mb from my home computer but it reports that it is unsupported or corrupted. The video is mp4 and is 20 mb in size and plays ok on all medias Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted May 23, 2022 Official Nitronaut Report Share Posted May 23, 2022 Hello @Stephen Douglass, Thank you for reaching out to us through our Community Forums! As much as I would like to assist you with your concern, this is not yet possible at the moment and we are always looking to improve Nitro Pro that is why customer feedback is important to us. If you would like to request a change in how Nitro Pro handles video files, you can submit the request directly to our Product Team using the link: https://community.gonitro.com/forum/15-nitro-pro/ While we cannot guarantee each feature request submitted will be granted, rest assured our development team will be notified through above website and all updates will be available on this page: https://www.gonitro.com/product/documentation/release-notes Please check for updates on page above from time to time. Thanks for choosing Nitro and stay safe always! Link to comment Share on other sites More sharing options...
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