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Cannot activate Nitro Pro


micahleevincent@gmail.com

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micahleevincent@gmail.com

The website told me to make a post on here to get further assistance. I have a license key for Nitro Pro 10, downloaded the trial version, attempted to activate with my serial number, and it gave me the error that "The serial number entered does not exist."

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  • Official Nitronaut

Hello,

Thanks for reaching out to us!

Please note that we no longer support Nitro Pro 10  and its activation servers have been shut down.

We recommend to upgrade to our latest version, V13, which comes with significant stability and security improvements, as well as many feature enhancements, in particular in conversion and OCR functions. To upgrade to Nitro Pro 13, please visit our upgrade page: 
https://www.gonitro.com/pro/upgrade
 
Alternatively, you can upgrade to the latest build of Nitro Pro 12. Per our Sunset Policy, https://www.gonitro.com/nps/product-details/sunset-policy, we have stopped making feature enhancements to version 12 once we released version 13. You can find Nitro Pro 12 installer from the page below and activate it with your current Nitro Pro 10 serial number. 

https://www.gonitro.com/nps/product-details/downloads
 
Please let us know if you need any further assistance.
 

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