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Cannot Upgrade


Wilhelm Du Toit
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  • Official Nitronaut

Hello @Wilhelm Du Toit

Thank you for your message - I can help you out.

Please send me your serial number so I can check. Can you please let me know what error message you're getting? A screenshot will be very helpful.

I look forward to hearing back from you.
 

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  • 4 weeks later...
Wilhelm Du Toit

*** - That is my Serial number

 

Unable to add a screenshot, only upload a URL - don't know how to do that from a snipped immage.

Edited by Leslie V
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  • Official Nitronaut

Hello @Wilhelm Du Toit

Thanks for providing your serial number! I have made the necessary changes so you can upgrade successfully.

To upgrade to version 13, please proceed to the following web page,

https://www.gonitro.com/pro/upgrade

Enter your serial number and follow the prompts to receive a new Nitro Pro 13 serial key and installation files.

Hope that helps!
 

Edited by Leslie V
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