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Unable to Open Files

Camille Seabourn

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Camille Seabourn

Hello, starting today, when I try to Open a *.pdf file using Nitro Pro 12, the file never opens.  It shows on my task bar that it is Open but it will never actually Open the file.  I have to right-click on the Icon on the task bar to close the application.

I tried uninstalling and reinstalling the program but it still will not Open any files.

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  • Official Nitronaut

Hello @Camille Seabourn

Thanks for reaching out to us!

Please try to hold down the “Shift” key while right-clicking the program in the taskbar, then select “Move“. Use the arrow keys to move the window into view.

I hope that helps!

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