Jump to content

Expired Trial Immediately After Install

chad goff

Recommended Posts

I'm trying to install Nitro Pro for a few users to demo so they can determine if it is a good fit for their needs.  On one of the machines it shows 'Expired Trial' immediately after install.  I am new to the company so I asked the user if they had ever used the software on his machine before and they said no.  It's possible that a previous user of the computer had installed Nitro Pro before I was here.  Anyhow, would it be possible to reset the trial period for this machine so we can evaluate the product?  Thanks.

Link to comment
Share on other sites

  • Official Nitronaut
Allain Umailin

Hello @chad goff,

Thank you for reaching out to us through our Community Forums and our sincere apologies for this inconvenience.

While we are still investigating this 'Trial Expired' issue upon installing the program for the first time on your machine, we highly recommend purchasing 'Nitro PDF Pro' by going to our webpage  https://www.gonitro.com/pricing#nitro-pdf-pro 

We recommend to purchase the license and run a full test of the software in less than 30 days and rest assured that if in case Nitro PDF Pro does not fit your needs, we can process a refund in your behalf.

Thank you for your patience and again, our sincere apologies for the inconvenience.

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.