Mario Carpini Posted June 2, 2022 Report Share Posted June 2, 2022 (edited) Hello, This is the exact same problem I am experiencing. Deactivation fails on Old laptop. Activation fails on new laptop However typing the serial number into the new laptop fails activation with error code -24. The link you gave is also useless it simply shows that the Version is 12, the Status is Active, Number of activation is zero and Number allowed is 2. When clicking deactivate button it pops up saying please select the devices to deactivate, but there are no devices shown 234600-xxyyzz-19877 Edited June 14, 2022 by Reymund G. Link to comment Share on other sites More sharing options...
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