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Not Able to Activate Notro pro


santi varghese
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santi varghese

I changed my HDD due to hdd crash and now trying to activate the Nitro pro but showing error. Not able to deactivate also. While deactivating using the link "https://licenses.gonitro.com/prd/portal"  getting error " Please select devices to deactivate."   

 

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santi varghese
1 hour ago, santi varghese said:

I changed my HDD due to hdd crash and now trying to activate the Nitro pro but showing error. Not able to deactivate also. While deactivating using the link "https://licenses.gonitro.com/prd/portal"  getting error " Please select devices to deactivate."   

 

not able to submit support ticket also.  

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  • Official Nitronaut
Leslie V

Hello @santi varghese

Thank you for posting on our Community Forums!

Please send me your serial number so I can check. I cannot locate it using the email address that you provided.

I look forward to your response.
 

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