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Nitro Pro 12 Serial not recognized by the Upgrade Portal


Jeffrey Mantz

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Jeffrey Mantz

Trying to order upgrade from Nitro Pro 12 to 13, but when I enter the serial number it says it cannot be validated. I can provide the serial number but did not think I should post in the forum.

 

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  • Official Nitronaut

Hello @Jeffrey Mantz

Thanks for reaching out to us!

Please send me the serial number you are trying to upgrade so I can check. You can send it to me via direct message.

I look forward to your response.
 

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