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Have to reinstall but receive -24: Activation Error


Peter J Clarke

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Peter J Clarke

Hi,

My computer crashed and I had to reinstall windows 10 and then reinstall Nitropdf 12 but each time I try to activate it I receive a message as folllows -"-24:Activation Error"

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  • Official Nitronaut

Hello @Peter J Clarke

Thank you for your message - I can help you out.

We have upgraded our activation servers. Please install the latest Nitro Pro 12 update (12.16.9.574) so you can reactivate successfully: 
https://www.gonitro.com/nps/product-details/downloads

Then activate with your Nitro Pro 12 serial number.

I hope this helps!
 

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