Antoine Ortolan Posted June 18, 2022 Report Share Posted June 18, 2022 (edited) Good day I have gone through the steps proposed when you go through the ticket, but once i reach the Deactivate option, i am told to choose a device to deactivate and from there i do not see how to progress. Any suggestions ? Thank you Edited June 18, 2022 by Antoine Ortolan Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted June 20, 2022 Official Nitronaut Report Share Posted June 20, 2022 Hello @Antoine Ortolan Thank you for your message - I can help you out. We have upgraded our activation servers. Please install the latest Nitro Pro 12 update (12.16.9.574) so you can reactivate successfully: https://www.gonitro.com/nps/product-details/downloads Then activate with your Nitro Pro 12 serial number. I hope this helps! Link to comment Share on other sites More sharing options...
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