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Nitro Pro v12 download issue!


Robert Bentia
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Robert Bentia

Hello

Our licenses for Nitro Pro version 12 doesn´t work! I need again a link for download and reset-activate our licenses ASAP. Please help! No one answer at message from Nitro!

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  • Official Nitronaut
Leslie V

Hello Robert,

Thank you for your message - I can help you out.

We have upgraded our activation servers. Please install the latest Nitro Pro 12 update (12.16.9.574) so you can reactivate successfully: 
https://www.gonitro.com/nps/product-details/downloads

Then activate with your Nitro Pro 12 serial number.

I hope this helps. Let me know if you require anything else.
 

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Robert Bentia

That link is downloaded your software for your servers...at 99% installation crash! Are u able to provide a full installation nitro?

Our license starts with 234600 -xxxxxx

We have issues to install and use our licenses for so long time! We paid for nothing! I see so many complaining here in community about these issues, are u able to fix it?

How long takes to answer and fix? weeks, months, years ?

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Robert Bentia

That link is downloaded your software for your servers...at 99% installation crash! Are u able to provide a full installation nitro?

Our license starts with 234600 -xxxxxx

We have issues to install and use our licenses for so long time! We paid for nothing! I see so many complaining here in community about these issues, are u able to fix it?

How long takes to answer and fix? weeks, months, years ?

 

Please help ASAP!!!!!

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Allain Umailin

Hello @Robert Bentia,

Please use the following direct installer instead:

x32 http://install.nitropdf.com/professional_12169574/en/retail/nitro_pro12_ba_x86.msi 
x64 http://install.nitropdf.com/professional_12169574/en/retail/nitro_pro12_ba_x64.msi

To know if you have 32-bit or 64-bit, please refer to this article:
https://support.microsoft.com/en-ph/help/15056/windows-32-64-bit-faq 

Thank you for choosing Nitro and I hope this helps.

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