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Lost Activication


Herb Marshall
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Herb Marshall

A couple of days ago, my Nitro 13 lost it's activation and I can't seem to restore it. I've removed all previous activations and tried manual activation using my serial number to no avail. Serial Number: 504974-xxyyzz-427818

Please help.

Herb 

Edited by Allain Umailin
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Allain Umailin

Hello @Herb Marshall,

Thank you for reaching out to us through our Community Forums!

We want to make you aware of the change to your product that may affect its activation performance and to continue offering our customers the very best PDF tools, we have upgraded our servers so please use our offline English MSI packages:

x32 https://downloads.gonitro.com/professional_13.58.0.1180/en/retail/nitro_pro13_ba_x86.msi
x64 https://downloads.gonitro.com/professional_13.58.0.1180/en/retail/nitro_pro13_ba_x64.msi 

To know if you have 32-bit or 64-bit, please refer to this article:
https://support.microsoft.com/en-ph/help/15056/windows-32-64-bit-faq 

After installation, you can activate it by opening Nitro Pro, clicking on the Help tab > About Nitro Pro > Activate by entering the same serial number

Thank you for choosing Nitro and I hope this helps.

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