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Nitro sign showing expired


Tech Support
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Tech Support

Hello, Nitro sign on the Nitro pro subscription in our organization is showing expired.

The accounts are below:

o------ye@aaholdingsng.com

ja-----ni@aaholdingsng.com

o-----ola@aaholdingsng.com

Kindly assist with swift resolution as this is interrupting our productivity and services.

Thank you.

Edited by Allain Umailin
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  • Official Nitronaut
Allain Umailin

Hello @Tech Support,

Thank you for reaching out to us through our Community Forums!

Nitro Sign was upgraded to Nitro Sign Essentials and is currently free when purchasing Nitro Pro and now currently running as trial version to allow all users to send eSignature requests and we are planning to extend this promotion further out. 

For current features available with the free-bundled Nitro Sign Essentials, please refer to this article:
https://kb.gonitro.com/knowledgebase#/search/cloud/000004914 

At the moment, our product team have not determined an exact date of when the trial will end but we will send further communication through email with an update when one is available.

With regard to your concern, we have made an adjustment on the above account so please have your users log out, close all the browsers, open a new browser and log in again.

Thank you for choosing Nitro and I hope this helps. 

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