Allen W Snyder Posted June 23, 2022 Report Share Posted June 23, 2022 I've been receiving emails to upgrade to version 14, but the help info on finding the serial number doesn't work since Nitro itself is now displaying Xs for the last half of the serial number, with no way to display the rest. So I have to dig through my old emails—always one of my least favorite things to do—to find the email from Cleverbridge. After finding said email, the upgrade page now says it can't find the serial number. Pathetic. Then again, I just upgraded to 13 on 2/17/2022, and if memory serves (it very well may not), I was promised a free upgrade to 14 since it was coming along so closely afterward. So where is my free upgrade? I know this much, I'm not paying for an upgrade to an already user-unfriendly product when the upgrade path itself is so terribly buggy. So it's free or nothing; I won't be paying Nitro again anytime soon. Allen Link to comment Share on other sites More sharing options...
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