Jump to content

Installing on new computer


David Golan
 Share

Recommended Posts

David Golan

I am trying to use Nitro Pro on my second laptop and have 2 questions:

1) My support page shows I can install the program on 2 computers. Is that correct? In the past, I remember having to uninstall/deactive on one first.

2) The support page shows I have version 12 per my license # so I downloaded that version but it won't accept my activation code and just shows I am using an expired trial version. Please help me with this issue so I can start using Nitro on my new laptop.

Thank you!

Link to comment
Share on other sites

  • Official Nitronaut
Leslie V

Hello @David Golan

Thanks for reaching out to us!

I was able to locate a version 8 serial number using the email address that you provided. Please note, that in the portal it will show as Nitro Pro 12, but it is a version 8 key.

We no longer support Nitro Pro 8 and its activation servers have been shut down.

We recommend to upgrade to our latest version, V13, which comes with significant stability and security improvements, as well as many feature enhancements, in particular in conversion and OCR functions. To upgrade to Nitro Pro 13, please visit our upgrade page: 
https://www.gonitro.com/pro/upgrade
 
Alternatively, you can upgrade to the latest build of Nitro Pro 12. Per our Sunset Policy, https://www.gonitro.com/nps/product-details/sunset-policy, we have stopped making feature enhancements to version 12 once we released version 13. You can find Nitro Pro 12 installer from the page below and activate it with your current Nitro Pro 8 serial number. 

https://www.gonitro.com/nps/product-details/downloads

You can install on a primary computer and also a secondary computer. This is to allow you access to our product whilst you are away from your primary installation.

If you need to install on a third or more computers you would need to purchase additional licenses.
 
Please let us know if you need any further assistance.

Link to comment
Share on other sites

  • 4 weeks later...
cleberajose@hotmail.com

Olá , estou com o mesmo problema possuo um CD instalação PRO 8 mais consigo não ativa-lo, no CD somente este número ***.

Pode me ajudar com ativação???

 

Edited by Leslie V
Deleted Confidential Info
Link to comment
Share on other sites

  • Official Nitronaut
Leslie V

Oi,

Obrigado pela sua mensagem - Será um prazer ajudá-lo.

Estou usando o Google Tradutor para me comunicar com você, então peço desculpas se a tradução não estiver exata.

Observe que não oferecemos mais suporte ao Nitro Pro 8 e seus servidores de ativação foram encerrados.

Recomendamos atualizar para nossa versão mais recente, V13, que vem com melhorias significativas de estabilidade e segurança, bem como muitas melhorias de recursos, principalmente nas funções de conversão e OCR. Para atualizar para o Nitro Pro 13, visite nossa página de atualização:
https://www.gonitro.com/pro/upgrade

Como alternativa, você pode atualizar para a versão mais recente do Nitro Pro 12. De acordo com nossa Política de Sunset, https://www.gonitro.com/nps/product-details/sunset-policy, paramos de fazer aprimoramentos de recursos para a versão 12 assim que lançada a versão 13. Você pode encontrar o instalador do Nitro Pro 12 na página abaixo e ativá-lo com seu número de série atual do Nitro Pro 8.

https://www.gonitro.com/nps/product-details/downloads

Por favor, deixe-nos saber se você precisar de mais ajuda.

 

2 hours ago, cleberajose@hotmail.com said:

Olá , estou com o mesmo problema possuo um CD instalação PRO 8 mais consigo não ativa-lo, no CD somente este número ***.

Pode me ajudar com ativação???

 

 

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.