Jump to content

Cannot re-activate Nitro


Larry K. Reynolds

Recommended Posts

Larry K. Reynolds

I had a problem with my computer 06/23/2022 and had to go back to a previous state and then reverse and put back the way it has been.  Everything seems to work
EXCEPT NitroPro.

It told me to deactivate (which I did) but then it does not give me a place to activate in NitroPro.  For some of the features (watermark) I use, it now says "You are trying to use a premium feature" - so I think it thinks I am still in a trial mode even though I purchased 12/02/2019. 

I rely heavily on this program so would appreciate your rapid response so I can get activated and continue to use.  Please reply to my email ****

Edited by Leslie V
Deleted Confidential Info
Link to comment
Share on other sites

  • Official Nitronaut

Hello @Larry K. Reynolds

Thanks for reaching out to us!

I checked and was able to see that a support ticket has already been submitted and one of my colleagues is already in touch with you.

We will continue to communicate with you through that ticket.

Cheers!

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.